This page explains the Diamond Group Designs™ process from start to finish and gives you an idea of what you could expect when working with us. This is just a guideline; your development project may have needs that are not addressed here.

Project Phases

• Decision/Planning Phase
• Graphic Design Phase
• Web Site Development Phase

Project Phases

• Testing Phase
• Web Site Launch
• Project Completion

Web Site Needs Analysis
It is important for you to be as detailed as possible when requesting your quote. We use the answers you provide us with to determine what you're expecting from your web site, and to help us get a feel for your industry. We may have additional questions for you to help clarify certain issues. If this happens, we will express those before quoting on your project.

Web Site Development Contract
Once we have come to an agreement on project details, timeline and price, we will prepare a web site development contract for you to review, sign and send back with your deposit.

Initial Deposit
The signed contract and 50% deposit is required before we schedule a time slot for your project. The remainder of your balance will be due upon project completion. Once we have received your 50% deposit and signed contract, we will provide you with a copy of the fully executed contract, a receipt for your deposit and your project start date. All projects are scheduled on a "first come, first served" basis.

Domain and Web Site Hosting
If needed, we will immediately secure your desired domain name (pending availability) and include the first year of service in your package price. The domain is registered in your name with your information and you will be the only registrant contact on file.

If you require hosting services, we provide quality hosting services for a small start-up fee, and a low monthly maintainence fee.

Project Begins
Upon receipt of your deposit and contract the developer in charge of your project will email you to confirm receipt of your deposit/contract. At this time they will give you their contact information along with a list of items which will be needed from you over the course of the project development.

You will need to let us know the navigation links you would like (such as home, about us, services, etc.) and supply all text and/or product information to be included on your site. In addition, you may also supply material such as company logo, personal photos, etc., if so desired. If you would like us to provide these services, please inform us in the planning stage. If you have any preference as to colors, style, etc. please let us know that also.

For E-Commerce Sites that require us to enter products for you, we will need you to supply an Excel spread sheet listing the following: Product Name, Unique Product ID Number (if any), Product Description, Options (if any – size, color, etc), Price, Approximate Weight, Number in Stock, as well as the product photos named in correspondence with the Product ID Number on the spread sheet.

We ask that the above mentioned information be supplied to us prior to starting your project. Once we have received all pertinent information, work will begin. The developer in charge of your project will contact you on that day to confirm that we are getting started.

Custom Designed Web Site Concepts
We will provide two possible custom designed home page concepts for your project. In most cases, we will be able to provide these designs within 3-5 business days following your start date. After you have reviewed the designs and decided which one you would like to use, we will continue to make modifications to the design until the final desired look is achieved. Once the final desired look is achieved, we will create the interior page layout, convert the design to HTML, add programming, etc.

View Development in Progress
We establish a private directory for your new web site on our testing server so that you may view the web site development progress at any time. In addition, your project manager will inform you via email when extensive updates to the site have been made so you can review the most recent progress.

Professional Stock Photography
All projects include use of professional stock photography images from our current library. If a client requires stock photography which we do not currently possess, an additional fee may apply.

Programming / Coding
All web site development programming/coding needed to run any special features/visitor interactivity on your web site is completed and tested.

Web Site Pages
Based upon your contract and the final design you selected, we create as many static or dynamic pages as needed to complete your site.

Web Site Navigation
Navigation links or menus are completed.

Site Map
Creation of a site map page is done which includes easy one-click access to all pages of your site.

Web Site content
Incorporation of your logo, photos and text content is included in all projects. Custom logo design is available for an additional fee, please inquire if interested.

CSS Stylesheet
CSS Stylesheets are used to define font faces, styles, sizes and colors for consistency throughout the site.

Web Site Favicon
A favicon is a small image that displays in the address bar and on the favorites menu when someone bookmarks or adds your web site to their "Favorites". Creation of a favicon is included in all our custom web site development projects.

Response Forms / Email Contact Forms
We always recommend at least one contact form for your visitor's convenience. Using a contact form, a visitor can email you directly from your web site without needing to open their email program. This is especially convenient if a visitor is not using their own computer when their email program is not available.

Search Engine Readiness Check
A check of meta tags, page titles, page heading, alt image tags, link text, and page body text is completed at this time. Unfortunately we can not guarantee when or where the search engines will place your web site within their search results or directory.

Browser Compatibility Testing
Your web site is tested on a variety of operating systems and browsers to insure proper display and functionality.

Grammar & Spell Check
Before the web site is ever launched, a grammar and spell check is performed to insure there are no mistakes.

Dead Link Check
A thorough check for misdirected links and missing files is performed just prior to as well as after the launch of the web site.

Web Site Forms
Any email contact forms and/or programming features included in your project are tested to confirm they are functioning as required.

Final Payment
Final payment is always due before we take the web site live on your domain. Upon receipt of final payment, you will be emailed a final/paid in full receipt.

Launch Web Site
All necessary web site files and scripts are copied to your domain and databases are setup.

Error Testing
After the web site is live, any interactive programming and scripts are tested to verify proper function. Since the design and testing phase often occurs on a different server, it is very important to once again verify that everything is working correctly after taking the web site live.

Development Files
After launch and testing of the web site, you will be provided with a zipped archive of all web site files.

Documentation Instructions
When necessary, any documentation needed to use the administration functions of your web site is included.

Search Engine Submission
Hand submission and automated search engine submission occurs after launching, testing and fixing any issues there may have been.

Minor Adjustments & Changes
Minor adjustments to the web site are included at no charge for up to two weeks after the web site has launched (maximum of up to 3 hours labor). Minor changes include adding or changing text, adding or changing photos, etc. Any major revision requests will require additional discussion and possibly incur an added fee.